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Online shopping

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  • Can I place my order over the phone or through email?
  • Are the prices the same online as in store?
  • Have all kids products on your website obtained the Korean Certification Mark (KC Mark)?
  • I don't see my orders in "My Order History"
  • Can I add items or make changes to my order?
  • Does the website show your stock in real time?
  • Why can’t I add a product to the cart?
  • I cannot check out. The message says “Checkout technical error”. Help!
  • I didn’t receive an email to confirm my order! Was it successful?
  • How can I cancel my order?
  • Why was my order cancelled?
  • My order was cancelled for stock issues, but my size is still available!
  • What does it mean that my order was cancelled for suspicion of fraud?
  • Can I collect my online order from a Foot Locker store?
  • I accidentally ordered from the US website. What now?
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