As we would need to have your signature when refunding an item for all in-store Locate purchases, you would need to head over to your nearest Foot Locker store in person along with the original receipt. Our staff there will be more than willing to assist you with your refund. You will receive your refund via your original payment method. Cash and gift card payments will be refunded in the form of a gift card.
Before we allow any returns, the product would need to meet our return conditions as follows, product will need to:
- Be exchanged within 28 days of your delivery date (online orders) / purchase date (in store purchases)
- Be in its original condition
- Be unused
- Have all its original tags attached
- Be in its original packaging in the condition you received it in
- Please bring along original receipt
The above applies to purchases carried out by legal or natural person acting for purposes which are outside trade, business, craft or profession. We reserve the right to refuse items that do not meet these conditions.