Oh no! Let’s see… First, make sure the email hasn’t ended up in the spam or junk folders of your email account. If you can’t find the Order Confirmation email there or suspect that you made a typo in your email address when placing the order, you may contact our Customer Service team for help.
Articles in this section
- Have all kids products on your website obtained the Korean Certification Mark (KC Mark)?
- Online shopping
- When are you getting new stock of a specific product?
- What does it mean that my order was cancelled for suspicion of fraud?
- The product I received looks different from the image on the website!
- My order was cancelled for stock issues, but my size is still available!
- How can I cancel my order?
- I didn’t receive an email to confirm my order! Was it successful?
- Can I place my order over the phone or through email?
- Can you tell me if my local Foot Locker store has the product I want?