There will be a message sent to you on the day of delivery to request for an alternative delivery location if you are not in. If there were no special instructions from you, the delivery personnel will place your parcel outside your door and inform you about it.
Articles in this section
- Shipping Information
- Can I collect my online order from a Foot Locker store?
- The tracking says my order was delivered but I never received it!
- An item is missing from the parcel.
- I’ve received something else other than what I ordered. What should I do?
- My delivery is late!
- What happens if I’m not at home when my order is delivered?
- I entered a wrong shipping address. What happens to my order?
- Do you offer express shipping or next-day delivery?
- I didn’t receive my tracking number. How do I track my order?