Unfortunately, we are unable to make any changes to the shipping address once an order has been placed. If you have made a mistake in your shipping address, kindly contact our Customer Care team and we will be able to assist to cancel your order. If the order is already on its way to you, we will not be able to process a cancellation. Instead it will be returned to sender and a refund will be processed.
We strongly encourage you to check your shipping details carefully before checking out to avoid shipping address issues.
Need help? Ask our chatbot! Simply click on the "Chat" button on the bottom right hand side of the page to start chatting. Type "Delivery Issues" to get help on this matter. |