We’d love to help you, but following our mutual security policy (privacy and data protection), we cannot accept orders via phone or email. Your final order can only be placed via our online shop. You can, of course, contact us for any questions you may have about the website or the ordering process – we are here to help!
Articles in this section
- Online shopping
- Can I place my order over the phone or through email?
- Have all kids products on your website obtained the Korean Certification Mark (KC Mark)?
- I didn’t receive an email to confirm my order! Was it successful?
- Can I add items or make changes to my order?
- How can I cancel my order?
- Why was my order cancelled?
- What does it mean that my order was cancelled for suspicion of fraud?
- My order was cancelled for stock issues, but my size is still available!
- The product I received looks different from the image on the website!