We’d love to help you, but following our mutual security policy (privacy and data protection), we cannot accept orders via phone or email. Your final order can only be placed via our online shop. You can, of course, contact us for any questions you may have about the website or the ordering process – we are here to help!
Articles in this section
- Can I place my order over the phone or through email?
- Are the prices the same online as in store?
- Have all kids products on your website obtained the Korean Certification Mark (KC Mark)?
- I don't see my orders in "My Order History"
- Can I add items or make changes to my order?
- Does the website show your stock in real time?
- Why can’t I add a product to the cart?
- I cannot check out. The message says “Checkout technical error”. Help!
- I didn’t receive an email to confirm my order! Was it successful?
- How can I cancel my order?