We put great care throughout our packing process to make sure you receive your items in perfect condition. However, damage may still occur during transit.
If you see that the outer box is damaged, have signs of tampering and/or the seal has already been opened, please refuse the delivery. It will be automatically returned to our warehouse, and we will refund you for the item(s).
If you notice that the contents are damaged or faulty after you already accepted the delivery, please contact our Customer Service team within 7 days of receiving the order and we will assist you with the refund.