In rare cases, it might happen that an incorrect item is sent out due to a human error. Please contact our Customer Service team within 7 days of receiving the order to let us know about the issue. We will do everything we can to resolve it for you.
Articles in this section
- Shipping Information
- Can I collect my online order from a Foot Locker store?
- The tracking says my order was delivered but I never received it!
- An item is missing from the parcel.
- I’ve received something else other than what I ordered. What should I do?
- My delivery is late!
- What happens if I’m not at home when my order is delivered?
- I entered a wrong shipping address. What happens to my order?
- Do you offer express shipping or next-day delivery?
- I didn’t receive my tracking number. How do I track my order?