Contact Us
There are different ways to get in touch with us:
1. FAQ Page
Search from our Frequently Asked Questions articles.
2. Chatbot
Give a friendly tap to the chat button on the bottom right to talk to our chatbot, Flo.
When contacting us, please have your order number, email, address and mobile number on hand. This will help speed things along once connected.
3. Kakao
| Scan the QR code to contact us on Kakao |
4. Online Form
Email us via our online form.
5. Call
| Korea | +00-30-8321-0349 |
Operating hours: 9am - 6pm Operating days: Monday - Saturday |
We are operating on all public holidays except Christmas.
NOTE: Please note that we are unable to assist you with queries regarding Shipping & Delivery, Foot Locker Account, Gift Guide, Foot Locker Stores, Product Information, and Raffle via our Customer Care phone line. For the above topics, please use our chatbot and should you require further assistance, it will be escalated to our Customer Care agents.
Feedback
We strive to offer excellent service both online and offline. If your experience with us hasn’t been up to the quality we are committed to, please let us know. To raise a complain, simply type "Feedback" in the chat and Flo, our chatbot, will be able to assist you with your feedback and escalate it to the relevant store or website team.