Exchanges, Returns & Refunds
Everything you want to know about exchange, returns and refunds
- How to Return for Hong Kong
- How do I return a Locate order?
- I lost my receipt. Can I still return products?
- What happens if my return is not accepted?
- I recently returned my order, but I haven’t received my refund yet.
- Can I return/ exchange an item that was purchased in another country?
- How long do I have to wait for my refund?
- I believe I have a faulty item. What now?