If our team confirms that your return does not comply with our Returns Policy, the item(s) will be sent back to you, and no refund will be triggered. In such a case, our Customer Care team will get in touch with you to inform you.
So to avoid this, kindly ensure that the condition of the item(s) is according to our return policy. You may refer to our return policy here.
*Please be advised that the cost of sending the item(s) back to you will be chargeable to customer in Hong Kong.