We put great care throughout our packing process to make sure you receive your items in perfect condition. However, damage may occur while the parcel is in transit
If you see that the outer satchel / box is damaged or has already been opened, please refuse the delivery. It will be automatically returned to our warehouse and you will be refunded (upon the warehouse confirming they have the parcel).
If you notice that the contents are damaged or faulty after you already accepted the delivery, you may head down to your nearest Foot Locker store for an exchange or refund. Our friendly Stripers in-store will be able to assist you from there.
Do remember to bring your original receipt and card used for the purchase when heading down to the store.