Exchanges, Returns & Refunds
Bought a wrong size or colour? Want to do an exchange or return your purchase? Have questions about your refund? This page is here to help you out
- How do I return a Locate order?
- How to return for Macau
- How to return for Singapore, Malaysia and Hong Kong
- Exchanges
- I lost my receipt. Can I still return products?
- How long do I have to wait for my refund?
- I purchased something in one of your Foot Locker stores and would like to return it. Can I ship it back to the store?
- What happens if my return is not accepted?
- Can I return an item that was purchased in another country?
- I want to return my order, but I’m no longer in the country of delivery. What can I do?
- I originally purchased my item online then exchanged it in a Foot Locker store. In case of any issues, whom should I contact?
- My shoes have some defects, what should I do?
- I recently returned my order, but I haven’t received my refund yet.