Congrats on winning the raffle! Unfortunately no returns or exchanges are allowed for items won in our raffle as they are considered high heat products.
Articles in this section
- What is EQL?
- How to enter a raffle?
- Am I charged for entering the raffle?
- How do I know if I have won?
- Can I withdraw from the raffle if I change my mind?
- Can I enter a raffle for the same product multiple times?
- Why do I have to verify my card via my bank?
- I've won the raffle! How do I get my item?
- Can I return/ exchange a raffle item I have won?