We are sorry to inform you that gift cards cannot be replaced or refunded.
However, we may be able to help you if you still have the original receipt and the 16 digit number of your gift card. We will be able to help you check how much money is in the card currently and block the card for you. When this is possible, a replacement card can be issued.
Without the 16-digit gift card number and receipt, we wouldn’t be able to trace and block the money on the card.
Please contact our Customer Service team for more information.