We are very sorry to hear that we had to cancel your order! We try to fulfill every single order we receive, but on rare occasions, we may be unable do so. In that case, we inform you as soon as possible via email, and we always include the reason for the cancellation. We also trigger your refund at the same time we send out the email update.
Articles in this section
- Online shopping
- Can I pre-order an item if it hasn’t been released yet?
- What can I do if my size is not available?
- Why can’t I add a product to the cart?
- Why was my order cancelled?
- Does the website show your stock in real time?
- Can I add items or make changes to my order?
- Can you tell me if my local Foot Locker store has the product I want?
- Can I place my order over the phone or through email?
- I didn’t receive an email to confirm my order! Was it successful?