Ouch, our bad! In rare cases, it might happen that an incorrect item is sent out due to a human mistake. Please contact our Customer Care team immediately to let us know about the issue. We will do everything we can to resolve it for you.
Articles in this section
- Shipping Information
- Where can I ship my order?
- When will you dispatch my order?
- How can I track my order?
- I didn’t receive my tracking number. Can you help?
- Do you offer express shipping or next-day delivery?
- I entered a wrong shipping address. What now?
- My delivery is late!
- I’ve received something else than what I ordered! What now?
- An item is missing from the parcel. How can you help?